LatitudePay Australian buy now, pay later provider used by JB-HiFi and Harvey Norman hacked

Personal data of no less than 15 million Australians stolen after now, pay later provider of JB-HiFi and Harvey Norman was hacked



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Digital payments and lending company Latitude Group Holdings Ltd has admitted that a hacker stole the personal information of up to 15 million customers – in one of the most significant hacks of an Australian company this year.

Latitude provides consumer finance services to Harvey Norman, JB Hi-Fi, The Good Guys, Apple and recently signed David Jones, and operates a buy now, pay later service called LatitudePay.

The stolen data included the driver’s license numbers of 7.9 million Australian and New Zealand customers.

The company said about 53,000 passport numbers were also stolen in the attack.

Other stolen information includes some but not all of the following personal information: name, address, phone number, and date of birth.

“It is extremely disappointing that such a significant number of additional customers and applicants have been impacted by this incident. We apologize unreservedly,” Latitude CEO Ahmed Fahour said in a press release to the ASX.

“We are committed to working closely with affected customers and applicants to minimize risk and disruption to them, including reimbursing them if they choose to replace their ID. We are also committed to a full assessment of what happened,” said Fahour, who will retire on Friday.

Latitude said it will write to all customers and loan applicants whose information was stolen.